ob999 Bangladesh treats the privacy of its users with the highest importance. This Privacy Policy explains what personal information is collected when you use ob999's website and services, what it is used for, who it may be shared with, and what measures we take to keep your data secure. By using this platform you agree to the terms of this policy.
1. Scope and Applicability of This Policy
This privacy policy applies to all ob999 services — the website, the mobile browser version, and any digital service released in the future. The policy gives clear guidance on the following:
- What information is collected about you and how it is collected.
- What the collected information is used for.
- How long information is retained and how it is deleted.
- The technical and administrative measures taken to protect your information.
- Your rights regarding your information and how to exercise them.
This policy does not apply to third-party websites or services. If you click a link from an ob999 page to an external site, that service's own privacy policy will apply.
2. Types of Information Collected
ob999 collects only the information that is necessary to provide the service and that you have given consent to provide. Collected information falls into two categories:
2.1 Information You Provide Directly
When registering an account and using the service, you voluntarily provide the following information:
- Full name and date of birth.
- Email address and mobile number.
- Payment method details — bKash, Nagad, Rocket, or bank account information.
- Document information required for identity verification (KYC process).
- Any information provided when contacting us.
2.2 Information Collected Automatically
When you use ob999's services, the following technical information is collected automatically:
- IP address and device identifier information.
- Browser type, operating system, and device model.
- Page visit duration, click patterns, and navigation data.
- Information from cookies and similar tracking technologies.
- Transaction history and gaming activity data.
Protected by SSL Encryption
All data transmitted on the ob999 platform is secured through industry-standard SSL (Secure Socket Layer) encryption technology. Your payment information is never stored in plain text format.
3. Purposes for Using Information
ob999 uses collected information for the following legitimate purposes:
- Account management: To create, verify, and keep your account secure.
- Service delivery: To ensure gaming services, deposit, and withdrawal facilities are available.
- Security and fraud prevention: To detect unlawful activity and maintain the security of the platform.
- Customer support: To respond to your complaints and questions — via 24/7 live chat and email.
- Responsible gaming: To monitor unusual gaming behaviour and take necessary steps to protect users.
- Technical improvement: To use analytical data to improve the performance and usability of the platform.
- Legal obligations: To comply with applicable law and follow the guidance of regulatory authorities.
ob999 never sells your information and does not transfer your personal data to third-party advertisers.
4. Data Retention and Deletion Policy
Your information is retained only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations. Specifically:
- Information on active accounts is retained for the entire time the account remains open.
- Records of financial transactions may be retained for an extended period in accordance with legal requirements.
- After an account is closed, information is deleted within a defined period, beyond any legally required retention.
- Information related to security and fraud prevention may be retained as needed.
To request deletion of your data, contact us at [email protected]. Due to applicable legal obligations, some information may still be retained for a specified period after a request is made.
5. Data Sharing and Disclosure Policy
ob999 may share your information with third parties only in the following limited circumstances:
5.1 Service Provider Partners
Minimum necessary information may be shared with selected trusted partners for payment processing (bKash, Nagad, Rocket, bank transfer), technical infrastructure, and security verification. These partners act on ob999's behalf and are required to comply with strict confidentiality agreements.
5.2 Legal Obligations
If disclosure of information is legally required in order to comply with a court order, a lawful request from a law enforcement authority, or applicable legal directives, ob999 will be obliged to disclose it. In such cases we will endeavour to notify you in advance, where legally permitted.
5.3 Business Changes
In the event of a major change to ob999's business structure — such as a merger or acquisition — user data may be transferred. In such circumstances the relevant party will be required to comply with this privacy policy and users will be informed in advance.
Sale of Data Prohibited
ob999 will under no circumstances sell or lease your personal information to third parties. Your information is used solely for the purpose of providing you with a better service.
6. Cookies and Tracking Technologies
The ob999 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience of the service.
6.1 Types of Cookies
- Essential cookies: Required for login sessions and the basic functionality of the platform — the service cannot be used without them.
- Functionality cookies: To remember your preferences and settings — such as language selection.
- Analytics cookies: To understand how the website is used and to resolve technical issues.
- Security cookies: To prevent fraud and unauthorised access.
6.2 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some ob999 services to stop working correctly.
7. Technical Measures for Data Protection
ob999 applies a range of industry-standard technical and administrative measures to protect your information:
- SSL/TLS encryption: All data transmitted between the website and servers is encrypted.
- Access controls: Only authorised staff have access to your information, and every access is recorded in a log.
- Regular security testing: Regular security audits are conducted to identify and address system vulnerabilities.
- Secure data storage: All user information is held on secured servers and backed up regularly.
- Two-factor authentication: An additional security layer for accessing your account.
Complete security on the internet cannot be guaranteed — even with the highest level of precaution taken by ob999, in the event of any unintended incident we commit to notifying users as quickly as possible.
8. Privacy Protection for Minors
ob999 is an adult platform for users aged 21 and over only. We do not knowingly collect information from anyone under the age of 21. If such information reaches us, we will delete it immediately and take steps to close the relevant account. If you have any information about this, please contact [email protected].
9. International Data Transfers
ob999 operates primarily to serve users in Bangladesh. Due to technical infrastructure, some data may be processed on servers in other countries. Such transfers are always carried out with appropriate safeguards in place and are governed by applicable agreements with third parties.
10. User Rights
Every user registered on the ob999 platform holds the following rights:
- Right to access: You may request to know what information is held about you.
- Right to rectification: If there is any error in your information, you may request that it be corrected.
- Right to erasure: In certain circumstances you may request that your information be deleted.
- Right to object to processing: You may object to certain types of processing of your information.
- Right to data portability: You may request a copy of your information.
- Right to withdraw consent: You may withdraw consent you have given at any time.
To exercise any of these rights, contact us at [email protected]. After verifying your identity, we will respond to your request as soon as reasonably possible.
11. Third-Party Links
If the ob999 platform contains links to third-party websites, the privacy policy of those websites is entirely separate and ob999 is not responsible for it. Users are advised to read the privacy policy of any third-party site before using it.
12. Changes to This Policy
ob999 may update this privacy policy from time to time. If any significant changes are made, users will be notified in advance through the platform or by email to their registered address. The date of the last update will always be shown at the top of this page.
Continued use of the platform after changes have been made will be taken as your acceptance of the updated policy. You are therefore advised to revisit this page from time to time.
13. Contact
If you have any questions, concerns, or requests about this privacy policy, please contact the ob999 support team:
- Email: [email protected]
- Live chat: Direct 24/7 connection from any page on the website.
Our support team provides assistance in both Bengali and English. Any privacy-related request you make is treated as our highest priority.